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Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.75 - $19.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance
Paid Time Off

Job Description

Family Dollar is a well-established retail chain committed to providing value and convenience to its customers through a wide range of affordable products. With numerous locations across the United States, Family Dollar has become a trusted destination for shoppers seeking essentials and everyday items at competitive prices. The company prides itself on fostering a welcoming environment for both customers and associates, emphasizing strong community ties and employee development.

The Customer Service Associate role at Family Dollar is designed to enhance the overall shopping experience by delivering friendly and efficient service. As a part-time position based at the 2421 Butle... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • ability to follow instructions and interpret operational documents
  • must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • excellent customer service and relationship management skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Qualifications

  • High school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • ability to follow instructions and interpret operational documents
  • excellent customer service and relationship management skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Duties

  • Assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked and recover merchandise
  • receive merchandise and help with unloading trucks and stock replenishment
  • ensure a positive, safe, and respectful environment with professional and friendly interactions
  • maintain cleanliness throughout the store including cleaning restrooms, sweeping, mopping, and taking out trash
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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