Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $19.75
Benefits
Medical insurance
pharmacy benefits
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance
Job Description
Family Dollar is a prominent retail chain known for providing affordable everyday essentials to communities across the United States. Established with a mission to offer quality merchandise at low prices, Family Dollar has garnered a loyal customer base by making shopping convenient and accessible. The company operates numerous stores nationwide, each dedicated to creating a welcoming and efficient shopping experience for customers.
The role of a Customer Service Associate at Family Dollar is pivotal to maintaining the company’s commitment to excellent customer service. This position is part-time and based in a store located at 2998 Springhill Ave, Mobile, ... Show More
The role of a Customer Service Associate at Family Dollar is pivotal to maintaining the company’s commitment to excellent customer service. This position is part-time and based in a store located at 2998 Springhill Ave, Mobile, ... Show More
Job Requirements
- High school diploma or equivalent is preferred
- Previous customer service experience is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs from floor to above shoulder height
- Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Excellent customer service and relationship management skills are required
- Strong organizational and communication skills are required
- Strong problem-solving and decision-making skills are required
Job Qualifications
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents
- Excellent customer service and relationship management skills
- Strong organizational and communication skills
- Strong problem-solving and decision-making skills
Job Duties
- Assist customers with questions and recommendations
- Manage sales transactions while working assigned cash register
- Maintain security of cash and protect company assets
- Keep the store well-stocked and recover merchandise
- Receive merchandise and help with unloading trucks and stock replenishment in accordance with productivity standards
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Maintain cleanliness throughout the store including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and ensuring all areas are neat and presentable
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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