Dollar Tree

Customer Service Associate I

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $14.00 - $20.00
diamond

Benefits

Medical insurance
pharmacy benefits
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Family Dollar is a leading discount retailer that provides a variety of merchandise including household essentials, clothing, and food products to customers across the United States. Founded with a mission to make shopping convenient and affordable, Family Dollar operates thousands of stores nationwide. The company prides itself on delivering great value and friendly service, making it a popular choice in communities looking for affordable shopping options. Family Dollar embraces diversity and is committed to providing equal employment opportunities, supporting employee growth, and fostering inclusive work environments.

We are currently seeking a Customer Service Associate to join our team a... Show More

Job Requirements

  • high school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • ability to follow instructions and interpret operational documents required
  • must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • excellent customer service and relationship management skills required
  • strong organizational and communication skills required
  • strong problem-solving and decision-making skills required

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • ability to follow instructions and interpret operational documents
  • excellent customer service and relationship management skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Duties

  • assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked and recover merchandise
  • receive merchandise and help with unloading trucks
  • stock replenishment in accordance with productivity standards
  • ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: