Dollar Tree

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $17.00
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Family Dollar is a well-established retail company offering a variety of products at affordable prices to communities nationwide. Known for its commitment to customer satisfaction and providing a convenient shopping experience, Family Dollar operates numerous stores across the country in diverse neighborhoods. The company emphasizes inclusivity and equal employment opportunities and maintains a strong dedication to fostering a positive work environment for its employees. Family Dollar also prioritizes compliance with employment laws and ensures accommodations are available for individuals with disabilities.

The role of Customer Service Associate at Family Dollar is designed for proactive individuals who are passionate about deliver... Show More

Job Requirements

  • high school diploma or equivalent is preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • ability to follow instructions and interpret operational documents is required
  • must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • excellent customer service and relationship management skills are required
  • strong organizational and communication skills are required
  • strong problem-solving and decision-making skills are required

Job Qualifications

  • high school diploma or equivalent is preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • ability to follow instructions and interpret operational documents is required
  • excellent customer service and relationship management skills are required
  • strong organizational and communication skills are required
  • strong problem-solving and decision-making skills are required

Job Duties

  • assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked, and recover merchandise
  • receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • responsible for maintaining cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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