Dollar Tree

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Benefits

Medical insurance
pharmacy benefits
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Dollar Tree is a leading specialty discount retailer offering a wide variety of products primarily priced at one dollar. With thousands of stores across the United States and Canada, Dollar Tree is committed to providing customers with quality merchandise at affordable prices, ensuring a convenient and pleasant shopping experience. The company prides itself on delivering great value through an extensive selection of everyday essentials, seasonal items, home décor, food products, and more. Dollar Tree’s mission centers around creating a welcoming environment where customers feel valued and supported every time they visit. The company culture emphasizes teamwork, respect, and continuous improvement,... Show More

Job Requirements

  • high school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store highly preferred
  • ability to follow instructions and interpret operational documents required
  • must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • excellent customer service and relationship management skills required
  • strong organizational and communication skills required
  • strong problem-solving and decision-making skills required

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store highly preferred
  • ability to follow instructions and interpret operational documents
  • excellent customer service and relationship management skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Duties

  • assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked and recover merchandise
  • receive merchandise and help with unloading trucks and stock replenishment
  • ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions
  • maintain cleanliness throughout the store including bathrooms, floors, and trash removal
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location