Dollar Tree

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $17.00
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Family Dollar, a recognized leader in the retail industry, is known for providing customers with convenient access to a wide range of merchandise at affordable prices. With a strong presence across the United States, Family Dollar operates stores that cater to the everyday needs of individuals and families. The company prides itself on fostering a welcoming shopping environment where exceptional customer service is a top priority. Family Dollar's commitment to community and providing value makes it a trusted destination for shoppers seeking quality products in a convenient setting.

We are currently seeking a dedicated Customer Service Associate to ... Show More

Job Requirements

  • high school diploma or equivalent is preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • ability to follow instructions and interpret operational documents is required
  • must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • excellent customer service and relationship management skills are required
  • strong organizational and communication skills are required
  • strong problem-solving and decision-making skills are required

Job Qualifications

  • high school diploma or equivalent is preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • ability to follow instructions and interpret operational documents is required
  • excellent customer service and relationship management skills are required
  • strong organizational and communication skills are required
  • strong problem-solving and decision-making skills are required

Job Duties

  • Assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked and recover merchandise
  • receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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