Dollar Tree

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Dollar Tree is a leading discount variety store chain renowned for offering its customers a broad selection of everyday household items all priced at a single, affordable price point. Founded with a commitment to providing value and convenience, Dollar Tree has grown to become a favorite shopping destination across numerous communities in the United States. Operating as a discount retailer, Dollar Tree focuses on delivering a cost-efficient shopping experience without compromising on product quality or customer satisfaction. With thousands of locations nationwide, this company prides itself on accessibility, variety, and maintaining an engaging shopping environment for its clientele. As part... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • previous customer service experience in retail, hospitality, or related environments preferred
  • ability to follow instructions and interpret operational documents
  • must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • excellent customer service and relationship management skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Qualifications

  • High school diploma or equivalent is preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • excellent customer service and relationship management skills are required
  • strong organizational and communication skills are required
  • strong problem-solving and decision-making skills are required

Job Duties

  • Assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked, and recover merchandise
  • receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location