Dollar Tree

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Family Dollar is a well-established retail company known for offering a wide variety of affordable products ranging from household essentials to groceries and personal care items. Operating as a leading value-oriented retailer, Family Dollar prides itself on providing convenient shopping options for customers across numerous locations. With a commitment to serving diverse communities and enhancing the shopping experience, Family Dollar has grown rapidly as a trusted store for everyday needs. The company fosters an inclusive work environment where employees are valued, trained, and given opportunities to grow within the organization. It is dedicated to recruiting, hiring, and promoting qualified individuals... Show More

Job Requirements

  • Must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • ability to follow instructions
  • excellent customer service skills
  • previous experience preferred
  • high school diploma or equivalent preferred

Job Qualifications

  • High school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • ability to follow instructions and interpret operational documents
  • excellent customer service and relationship management skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Duties

  • Assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked and recover merchandise
  • receive merchandise and help with unloading trucks and stock replenishment in accordance with productivity standards
  • ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • maintain cleanliness throughout the store including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location