Dollartree

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.50 - $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Family Dollar is a leading value-oriented retail store committed to serving communities by providing affordable and accessible products. With thousands of locations across the United States, Family Dollar caters to the everyday needs of its customers by offering a wide variety of merchandise including household essentials, food, apparel, and more. As a subsidiary of Dollar Tree, Family Dollar strives to foster a friendly and customer-centric environment where both employees and shoppers feel valued and respected. Known for its commitment to community engagement and offering great shopping experiences, Family Dollar continues to expand and enhance its impact through dedicated staff and... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • Ability to follow instructions and interpret operational documents required
  • Must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • Must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills required
  • Strong organizational and communication skills required
  • Strong problem-solving and decision-making skills required

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • Ability to follow instructions and interpret operational documents required
  • Excellent customer service and relationship management skills required
  • Strong organizational and communication skills required
  • Strong problem-solving and decision-making skills required

Job Duties

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked and recover merchandise
  • Receive merchandise and help with unloading trucks and stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Maintain cleanliness throughout the store including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and ensuring all areas are neat and presentable
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location