Dollar Tree

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Dollar Tree is a leading variety store chain in the United States that offers customers an extensive selection of everyday items at affordable prices. Established as a trusted retail destination, Dollar Tree prides itself on delivering exceptional value and a positive shopping experience across its thousands of convenient locations nationwide. Unique in its approach to pricing, the entire Dollar Tree inventory is typically priced at one dollar or less, making it a favorite destination for budget-conscious shoppers. The company is committed to serving local communities by offering quality merchandise, friendly customer service, and a welcoming store environment.

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Job Requirements

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Must be able to lift between 30 and 50 lbs
  • Must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required

Job Qualifications

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents
  • Excellent customer service and relationship management skills
  • Strong organizational and communication skills
  • Strong problem-solving and decision-making skills

Job Duties

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked, and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location