Dollartree

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $20.25
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Dollar Tree is a prominent retail company specializing in providing customers with a wide variety of products at affordable prices. Known for its extensive selection of everyday essentials, household items, and seasonal goods, Dollar Tree operates numerous stores across the United States and Canada, making it a trusted destination for value-conscious shoppers. The company prides itself on delivering a convenient and enjoyable shopping experience by maintaining well-stocked stores and offering exceptional customer service. As an integral part of the retail sector, Dollar Tree focuses on community engagement, sustainability, and employee development, fostering a supportive and inclusive workplace culture.

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Job Requirements

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is preferred
  • Ability to follow instructions and interpret operational documents
  • Must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • Must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills
  • Strong organizational and communication skills
  • Strong problem-solving and decision-making skills

Job Qualifications

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents
  • Excellent customer service and relationship management skills
  • Strong organizational and communication skills
  • Strong problem-solving and decision-making skills

Job Duties

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Maintain cleanliness throughout the store including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location