Dollartree

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $19.75
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Family Dollar is a well-established retail chain that operates thousands of stores across the United States, focused on providing affordable household essentials and everyday goods in convenient neighborhood locations. As part of a leading discount variety store company, Family Dollar aims to deliver value and convenience for its customers through a broad selection of products including food, health and beauty aids, cleaning supplies, apparel, and other general merchandise. The company fosters a friendly and inclusive work environment, committed to diversity, equal opportunity employment, and compliance with disability accommodation laws.

The Customer Service Associate at Family Dollar plays a cr... Show More

Job Requirements

  • high school diploma or equivalent preferred
  • previous customer service experience preferred
  • ability to follow instructions
  • capable of lifting 30 to 50 lbs from floor to above shoulder height
  • able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • excellent customer service skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Qualifications

  • high school diploma or equivalent is preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • ability to follow instructions and interpret operational documents is required
  • excellent customer service and relationship management skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Duties

  • assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked and recover merchandise
  • receive merchandise and help with unloading trucks
  • stock replenishment in accordance with productivity standards
  • ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and ensuring all areas are neat and presentable
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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