Dollartree

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Dollar Tree is a leading variety store chain in the United States known for its commitment to offering customers a wide range of merchandise at affordable prices. As a prominent retailer, Dollar Tree serves millions of customers across thousands of stores nationwide, focusing on delivering value, convenience, and a positive shopping experience. With a strong foundation built on customer service and community engagement, Dollar Tree continues to grow and expand its footprint while maintaining a focus on inclusivity, teamwork, and employee development. The company is dedicated to fostering a safe and respectful environment for both customers and employees, supporting diversity,... Show More

Job Requirements

  • high school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • ability to follow instructions and interpret operational documents required
  • must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • excellent customer service and relationship management skills required
  • strong organizational and communication skills required
  • strong problem-solving and decision-making skills required

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • ability to follow instructions and interpret operational documents
  • excellent customer service and relationship management skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Duties

  • assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked and recover merchandise
  • receive merchandise and help with unloading trucks and stock replenishment
  • ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions
  • maintain the cleanliness throughout the store including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.