Dollartree

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $18.00
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Benefits

Health Insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Family Dollar is a leading variety store retail company committed to providing customers with high-quality products at affordable prices. Established as a trusted name in the retail sector, Family Dollar has a widespread presence across numerous locations offering a diverse array of merchandise including household essentials, groceries, apparel, and seasonal items. As a company, Family Dollar focuses on delivering not only value but also a positive shopping experience tailored to the needs of their community. They prioritise inclusivity, equity, and respect within the workplace, ensuring their workforce reflects diverse backgrounds and perspectives. Family Dollar offers comprehensive employment opportunities with various... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • ability to follow instructions and interpret operational documents required
  • must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • excellent customer service and relationship management skills required
  • strong organizational and communication skills required
  • strong problem-solving and decision-making skills required

Job Qualifications

  • High school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • ability to follow instructions and interpret operational documents required
  • excellent customer service and relationship management skills required
  • strong organizational and communication skills required
  • strong problem-solving and decision-making skills required

Job Duties

  • Assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked and recover merchandise
  • receive merchandise and help with unloading trucks and stock replenishment in accordance with productivity standards
  • ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • responsible for maintaining the cleanliness throughout the store including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.