Dollar Tree

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Family Dollar is a leading variety store chain that operates across the United States, offering customers convenient access to everyday household items, groceries, and general merchandise at affordable prices. As a part of the Dollar Tree Family, Family Dollar has built a reputation for serving diverse communities by providing essential products with outstanding customer service and value. The company focuses on fostering an inclusive and engaging work environment for its employees, promoting both personal and professional growth. Located at 3850 Old Jefferson Rd, Athens, Georgia, this Family Dollar store is committed to maintaining its standards of excellence in retail and... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
  • ability to follow instructions and interpret operational documents
  • must be able to lift between 30 and 50 lbs. from floor to above shoulder height
  • must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • excellent customer service and relationship management skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Qualifications

  • High school diploma or equivalent is preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • ability to follow instructions and interpret operational documents
  • excellent customer service and relationship management skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Duties

  • Assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked and recover merchandise
  • receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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