Dollartree

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
pharmacy benefits
Dental Insurance
vision coverage
Employee assistance program
retirement plans
educational assistance

Job Description

Dollar Tree is a leading discount variety store chain committed to providing customers with an excellent shopping experience through quality service and affordable products. With thousands of stores across the United States, Dollar Tree prides itself on a culture of inclusivity, customer satisfaction, and operational excellence. The company values diversity and is dedicated to equal employment opportunities for individuals of all backgrounds. It is recognized for offering opportunities for career advancement and training to help associates grow their skills and progress within the retail industry. The work environment encourages collaboration, respect, and ongoing development to ensure team members feel valued... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • Ability to follow instructions and interpret operational documents required
  • Must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • Must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills required
  • Strong organizational and communication skills required
  • Strong problem-solving and decision-making skills required

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • Ability to follow instructions and interpret operational documents required
  • Excellent customer service and relationship management skills required
  • Strong organizational and communication skills required
  • Strong problem-solving and decision-making skills required

Job Duties

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location