Customer Service Associate I

Lakeland, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $18.00

Benefits

Medical insurance

pharmacy insurance

Dental Insurance

Vision Insurance

Employee assistance program

retirement plans

educational assistance

Job Description

Dollar Tree is a leading discount variety store chain operating across the United States and Canada, known for offering a wide range of products at affordable prices, namely all items priced at one dollar or less. The company prides itself on providing customers with a convenient shopping experience, maintaining well-stocked stores and a friendly, approachable staff. Dollar Tree stores carry a diverse assortment of merchandise, including household items, food, party supplies, health and beauty products, and seasonal goods. With thousands of stores nationwide, Dollar Tree is committed to delivering value and convenience to its customers in both urban and rural... Show More

Job Requirements

Must be able to lift between 30 and 50 lbs from floor to above shoulder height
must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
ability to follow instructions and interpret operational documents
excellent customer service and relationship management skills
strong organizational and communication skills
strong problem-solving and decision-making skills
high school diploma or equivalent preferred
previous customer service experience in relevant environments preferred

Job Qualifications

High school diploma or equivalent is preferred
previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
ability to follow instructions and interpret operational documents is required
excellent customer service and relationship management skills are required
strong organizational and communication skills are required
strong problem-solving and decision-making skills are required

Job Duties

Assist customers with questions and recommendations
manage sales transactions while working assigned cash register
maintain security of cash and protect company assets
keep the store well-stocked and recover merchandise
receive merchandise and help with unloading trucks and stock replenishment in accordance with productivity standards
ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
maintain cleanliness throughout the store, including restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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