Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.92 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career Development
Job Description
Royal Farms is a well-established convenience store and foodservice chain known for delivering exceptional customer experiences through friendly service, quality products, and a welcoming environment. Founded with a commitment to community and customer satisfaction, Royal Farms operates numerous stores primarily on the East Coast of the United States and has built a reputation for excellence in foodservice preparation, retail, and customer engagement. The company prides itself on maintaining high standards of operational safety, cleanliness, and brand integrity, all of which are reflected in its team-centric culture and dedication to providing consistent value to its customers.
At Royal Farms, the Cus... Show More
At Royal Farms, the Cus... Show More
Job Requirements
- Must be at least 16 years old
- Must have strong communication and customer service skills
- Must demonstrate the ability to work both independently and as part of a team
- Must be able to multitask effectively in a fast-paced environment
- Must be able to learn and follow all Royal Farms safety processes and procedures
- Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift
- Must be able to perform repetitive physical tasks like squatting, stooping, and crouching
- Must be comfortable working around hot equipment and cleaning products
- Ability to be punctual and arrive to work on time
- Must wear slip-resistant shoes while on duty
- Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs
- Ability to adhere to assigned schedules and arrive to work on time as required by business needs
Job Qualifications
- Must be at least 16 years old
- Must have strong communication and customer service skills
- Must demonstrate the ability to work both independently and as part of a team
- Must be able to multitask effectively in a fast-paced environment
- Must be able to learn and follow all Royal Farms safety processes and procedures
- Prior experience in food service and/or customer service (preferred)
Job Duties
- Ensure every customer receives outstanding service by creating a friendly environment - greet and acknowledge customers, uphold high service standards, anticipate customer needs, and demonstrate product knowledge
- Respond promptly to customer inquiries about merchandise and assist with product selection
- Communicate with store leadership about customer requests, vendor issues, and product damages
- Operate the register, scan and bag items, manage various payment methods, activate fuel and gift cards, and ensure drawer balance at shift end
- Follow all ID verification laws when selling age-restricted products such as alcohol or tobacco
- Assist and educate customers using the assisted checkout terminals
- monitor transactions to ensure accurate payment and prevention of theft
- Support customers with purchases that require employee assistance, such as tobacco, lottery, or items kept behind the counter
- Handle customer fuel transactions and monitor fuel court activity
- stop pumps if necessary
- Prepare all made-to-order food and beverages per recipe or customer specifications, ensuring accuracy, quality, and speed of service
- Execute foodservice and beverage programs consistently, maintaining proper portioning, presentation, and product availability
- Follow all food safety and sanitation standards, including proper handling, storage, and cleaning practices
- Restock products and supplies to maintain a fully stocked store
- Check expiration codes, face and inspect items, pull and discard expired products per company procedures
- Perform routine side work (cleaning, sweeping, mopping, trash removal, etc.)
- Maintain a clean and organized work area to ensure safe working conditions
- Immediately report unsafe conditions to store leadership
- Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials
- Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence
- Performs other projects/duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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