Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Paid training
Employee Discounts
flexible scheduling
Opportunity for advancement
Health Insurance
Retirement Plan
Job Description
Royal Farms is a well-established convenience store and fast-food restaurant chain that has been serving communities with high-quality products and exceptional customer service for many years. Known for its made-to-order chicken and fresh food offerings, Royal Farms combines convenience with a friendly customer experience, setting itself apart in a competitive market. The company is committed to maintaining clean, safe, and welcoming environments while providing top-notch food service and retail operations at each location. With a focus on brand integrity, operational excellence, and community engagement, Royal Farms continuously strives to uphold its reputation as a trusted destination for customers seeking quick,... Show More
Job Requirements
- Must be at least 16 years old
- Must have strong communication and customer service skills
- Must demonstrate the ability to work both independently and as part of a team
- Must be able to multitask effectively in a fast-paced environment
- Must be able to learn and follow all Royal Farms safety processes and procedures
- Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift
- Must be able to perform repetitive physical tasks like squatting, stooping, and crouching
- Must be comfortable working around hot equipment and cleaning products
- Ability to be punctual and arrive to work on time
- Must wear slip-resistant shoes while on duty
- Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs
- Ability to adhere to assigned schedules and arrive to work on time as required by business needs
Job Qualifications
- Must be at least 16 years old
- Must have strong communication and customer service skills
- Must demonstrate the ability to work both independently and as part of a team
- Must be able to multitask effectively in a fast-paced environment
- Must be able to learn and follow all Royal Farms safety processes and procedures
- Prior experience in food service and/or customer service
Job Duties
- Ensure every customer receives outstanding service by creating a friendly environment - greet and acknowledge customers, uphold high service standards, anticipate customer needs, and demonstrate product knowledge
- Respond promptly to customer inquiries about merchandise and assist with product selection
- Communicate with store leadership about customer requests, vendor issues, and product damages
- Operate the register, scan and bag items, manage various payment methods, activate fuel and gift cards, and ensure drawer balance at shift end
- Follow all ID verification laws when selling age-restricted products such as alcohol or tobacco
- Assist and educate customers using the assisted checkout terminals
- monitor transactions to ensure accurate payment and prevention of theft
- Support customers with purchases that require employee assistance, such as tobacco, lottery, or items kept behind the counter
- Handle customer fuel transactions and monitor fuel court activity
- stop pumps if necessary
- Prepare all made-to-order food and beverages per recipe or customer specifications, ensuring accuracy, quality, and speed of service
- Execute foodservice and beverage programs consistently, maintaining proper portioning, presentation, and product availability
- Follow all food safety and sanitation standards, including proper handling, storage, and cleaning practices, to ensure a safe experience for customers and compliance with company and regulatory requirements
- Restock products and supplies to maintain a fully stocked store
- Check expiration codes, face and inspect items, pull and discard expired products per company procedures
- Perform routine side work (cleaning, sweeping, mopping, trash removal, etc.)
- Maintain a clean and organized work area to ensure safe working conditions
- Immediately report unsafe conditions to store leadership
- Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials
- Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence
- Performs other projects/duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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