Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.92 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
flexible schedule
Employee Discounts
Paid training
Opportunities for advancement
safe work environment
team-oriented culture
Job Description
Royal Farms is a well-established convenience store chain known for providing quality food and beverage products along with superior customer service. With a strong commitment to operational excellence and community engagement, Royal Farms has built a loyal customer base by offering freshly made food, a wide array of merchandise, and an inviting shopping environment. The company emphasizes safety, cleanliness, and professionalism in all aspects of its store operations. The company culture encourages teamwork, accountability, and continuous learning, ensuring that every team member contributes to the high standards and brand identity of Royal Farms. Employees are valued for their dedication and... Show More
Job Requirements
- Must be at least 16 years old
- must have strong communication and customer service skills
- must demonstrate the ability to work both independently and as part of a team
- must be able to multitask effectively in a fast-paced environment
- must be able to learn and follow all Royal Farms safety processes and procedures
- must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift
- must be able to perform repetitive physical tasks like squatting, stooping, and crouching
- must be comfortable working around hot equipment and cleaning products
- ability to be punctual and arrive to work on time
- must wear slip-resistant shoes while on duty
- flexible availability to work various shifts including weekends, holidays, and overtime as required by business needs
- ability to adhere to assigned schedules and arrive to work on time as required by business needs
Job Qualifications
- Must be at least 16 years old
- must have strong communication and customer service skills
- must demonstrate the ability to work both independently and as part of a team
- must be able to multitask effectively in a fast-paced environment
- must be able to learn and follow all Royal Farms safety processes and procedures
- prior experience in food service and/or customer service preferred
Job Duties
- Ensure every customer receives outstanding service by creating a friendly environment
- greet and acknowledge customers
- uphold high service standards
- anticipate customer needs
- demonstrate product knowledge
- respond promptly to customer inquiries about merchandise and assist with product selection
- communicate with store leadership about customer requests, vendor issues, and product damages
- operate the register
- scan and bag items
- manage various payment methods
- activate fuel and gift cards
- ensure drawer balance at shift end
- follow all ID verification laws when selling age-restricted products such as alcohol or tobacco
- assist and educate customers using the assisted checkout terminals
- monitor transactions to ensure accurate payment and prevention of theft
- support customers with purchases that require employee assistance, such as tobacco, lottery, or items kept behind the counter
- handle customer fuel transactions and monitor fuel court activity
- stop pumps if necessary
- prepare all made-to-order food and beverages per recipe or customer specifications
- ensure accuracy, quality, and speed of service
- execute foodservice and beverage programs consistently
- maintain proper portioning, presentation, and product availability
- follow all food safety and sanitation standards
- handle, store, and clean properly to ensure a safe experience and compliance
- restock products and supplies to maintain a fully stocked store
- check expiration codes
- face and inspect items
- pull and discard expired products per company procedures
- perform routine side work such as cleaning, sweeping, mopping, trash removal
- maintain a clean and organized work area
- report unsafe conditions to store leadership
- follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials
- uphold the mission, core values, and brand standards by reflecting integrity, accountability, and operational excellence
- perform other projects or duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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