Royal Farms logo

Royal Farms

Customer Service Associate

Job Overview

briefcase

Employment Type

Hourly
Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

competitive pay
flexible schedule
Employee Discounts
Training and Development
Career growth opportunities
Paid holidays
Health and safety protocols

Job Description

Royal Farms is a renowned convenience store chain committed to delivering high-quality food products and exceptional customer service. Known for its fresh made-to-order food items, fuel services, and a variety of convenience store products, Royal Farms operates with a focus on maintaining a welcoming environment and operational excellence. This company has built a strong reputation for its commitment to customer satisfaction, safety, and efficient store management, making it a preferred destination for customers seeking quality and convenience.

The role of Customer Service Associate at Royal Farms is essential to the day-to-day operations of the store. This position is designed fo... Show More

Job Requirements

  • must be at least 16 years old
  • must have strong communication and customer service skills
  • must demonstrate the ability to work both independently and as part of a team
  • must be able to multitask effectively in a fast-paced environment
  • must be able to learn and follow all Royal Farms safety processes and procedures
  • must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift
  • must be able to perform repetitive physical tasks like squatting, stooping, and crouching
  • must be comfortable working around hot equipment and cleaning products
  • ability to be punctual and arrive to work on time
  • must wear slip-resistant shoes while on duty
  • flexible availability to work various shifts including weekends, holidays, and overtime
  • ability to adhere to assigned schedules and arrive to work on time as required by business needs

Job Qualifications

  • must be at least 16 years old
  • must have strong communication and customer service skills
  • must demonstrate the ability to work both independently and as part of a team
  • must be able to multitask effectively in a fast-paced environment
  • must be able to learn and follow all Royal Farms safety processes and procedures
  • prior experience in food service and/or customer service is preferred

Job Duties

  • ensure every customer receives outstanding service by creating a friendly environment
  • respond promptly to customer inquiries about merchandise and assist with product selection
  • operate the register, scan and bag items, manage payment methods, and ensure drawer balance
  • prepare all made-to-order food and beverages per recipe or customer specifications
  • restock products and supplies to maintain a fully stocked store
  • perform routine cleaning, sweeping, mopping, and trash removal
  • follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: