Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
flexible scheduling
Job Description
Royal Farms is a well-established convenience store and fast-food restaurant chain known for its commitment to quality, customer service, and community involvement. Operating numerous locations primarily across the Mid-Atlantic region, Royal Farms has built a strong reputation for delivering fresh food, fuel, and convenience items with a focus on customer satisfaction and operational excellence. The company emphasizes a friendly and efficient shopping experience, maintaining high standards of cleanliness and safety while embracing a strong team culture among its employees. With a mission centered on integrity, accountability, and excellence, Royal Farms continuously strives to uphold its brand standards and core values... Show More
Job Requirements
- Must be at least 16 years old
- Must have strong communication and customer service skills
- Must demonstrate the ability to work both independently and as part of a team
- Must be able to multitask effectively in a fast-paced environment
- Must be able to learn and follow all Royal Farms safety processes and procedures
- Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift
- Must be able to perform repetitive physical tasks like squatting, stooping, and crouching
- Must be comfortable working around hot equipment and cleaning products
- Ability to be punctual and arrive to work on time
- Must wear slip-resistant shoes while on duty
- Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs
- Ability to adhere to assigned schedules and arrive to work on time as required by business needs
Job Qualifications
- Must be at least 16 years old
- Must have strong communication and customer service skills
- Must demonstrate the ability to work both independently and as part of a team
- Must be able to multitask effectively in a fast-paced environment
- Must be able to learn and follow all Royal Farms safety processes and procedures
- Prior experience in food service and/or customer service preferred
Job Duties
- Ensure every customer receives outstanding service by creating a friendly environment
- Greet and acknowledge customers
- Uphold high service standards
- Anticipate customer needs
- Demonstrate product knowledge
- Respond promptly to customer inquiries about merchandise and assist with product selection
- Communicate with store leadership about customer requests, vendor issues, and product damages
- Operate the register, scan and bag items, manage various payment methods, activate fuel and gift cards, and ensure drawer balance at shift end
- Follow all ID verification laws when selling age-restricted products
- Assist and educate customers using the assisted checkout terminals
- Monitor transactions to ensure accurate payment and prevention of theft
- Support customers with purchases requiring employee assistance
- Handle customer fuel transactions and monitor fuel court activity
- Prepare made-to-order food and beverages per recipe or customer specifications
- Ensure accuracy, quality, and speed of service
- Execute foodservice and beverage programs maintaining proper portioning and presentation
- Follow all food safety and sanitation standards
- Restock products and supplies to maintain a fully stocked store
- Check expiration codes
- Face and inspect items
- Pull and discard expired products
- Perform routine side work including cleaning, sweeping, mopping, and trash removal
- Maintain a clean and organized work area to ensure safe working conditions
- Report unsafe conditions to store leadership
- Follow Royal Farms safety, security, and operational procedures
- Uphold the mission, core values, and brand standards by ensuring practices reflect integrity, accountability, and operational excellence
- Perform other projects or duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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