Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
flexible scheduling
Employee Discounts
Training and Development
retirement savings plan
overtime pay
Job Description
Royal Farms is a well-established convenience store chain known for its commitment to delivering outstanding customer service and high-quality food offerings. Operating across multiple locations, Royal Farms focuses on creating a clean, welcoming, and efficient environment for all customers while upholding stringent safety and operational standards. As a company, Royal Farms prides itself on fostering a team-oriented culture where employees are encouraged to grow, contribute, and be recognized for their dedication and professionalism. The company operates in the retail and food service sector, providing convenient access to a variety of products including made-to-order food items, beverages, fuel services, and everyday... Show More
Job Requirements
- Must be at least 16 years old
- Must have strong communication and customer service skills
- Must demonstrate the ability to work both independently and as part of a team
- Must be able to multitask effectively in a fast-paced environment
- Must be able to learn and follow all Royal Farms safety processes and procedures
- Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift
- Must be able to perform repetitive physical tasks like squatting, stooping, and crouching
- Must be comfortable working around hot equipment and cleaning products
- Ability to be punctual and arrive to work on time
- Must wear slip-resistant shoes while on duty
- Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs
- Ability to adhere to assigned schedules and arrive to work on time as required by business needs
Job Qualifications
- Must be at least 16 years old
- Must have strong communication and customer service skills
- Must demonstrate the ability to work both independently and as part of a team
- Must be able to multitask effectively in a fast-paced environment
- Must be able to learn and follow all Royal Farms safety processes and procedures
- Prior experience in food service and or customer service preferred
Job Duties
- Ensure every customer receives outstanding service by creating a friendly environment, greet and acknowledge customers, uphold high service standards, anticipate customer needs, and demonstrate product knowledge
- Respond promptly to customer inquiries about merchandise and assist with product selection
- Communicate with store leadership about customer requests, vendor issues, and product damages
- Operate the register, scan and bag items, manage various payment methods, activate fuel and gift cards, and ensure drawer balance at shift end
- Follow all ID verification laws when selling age-restricted products such as alcohol or tobacco
- Assist and educate customers using the assisted checkout terminals, monitor transactions to ensure accurate payment and prevention of theft
- Support customers with purchases that require employee assistance such as tobacco, lottery, or items kept behind the counter
- Handle customer fuel transactions and monitor fuel court activity, stop pumps if necessary
- Prepare all made-to-order food and beverages per recipe or customer specifications, ensuring accuracy, quality, and speed of service
- Execute foodservice and beverage programs consistently, maintaining proper portioning, presentation, and product availability
- Follow all food safety and sanitation standards including proper handling, storage, and cleaning practices
- Restock products and supplies to maintain a fully stocked store
- Check expiration codes, face and inspect items, pull and discard expired products per company procedures
- Perform routine side work such as cleaning, sweeping, mopping, trash removal
- Maintain a clean and organized work area to ensure safe working conditions
- Immediately report unsafe conditions to store leadership
- Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials
- Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence
- Perform other projects or duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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