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Job Overview
Employment Type
Hourly
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Benefits
up to 40 percent off the base rate of any standard Hertz rental
Medical insurance
Dental Insurance
Vision Insurance
retirement programs
Paid parental leave
Employee assistance program
Job Description
The Hertz Corporation is a globally recognized leader in the vehicle rental industry, operating well-known brands such as Hertz, Dollar Car Rental, and Thrifty Car Rental. With approximately 9,700 corporate and franchisee locations across North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand, Hertz stands as one of the largest airport general use vehicle rental companies worldwide. The company prides itself on offering exceptional service and a wide range of mobility options to its customers, trusted by millions globally. Hertz has built a reputation for quality, reliability, and innovation, making it a preferred... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Ability to communicate clearly and professionally in English
- Proficiency with computers and ability to multitask
- Availability to work flexible hours including evenings, weekends and holidays
- Ability to stand for extended periods
- Strong interpersonal skills and a positive attitude
- Must be legally authorized to work in the country
Job Qualifications
- Passion for customer service and attention to detail
- Self-motivated to achieve and exceed targeted goals
- Strong computer proficiency including typing skills and ability to navigate multiple computer systems
- Proficiency in English
- Good communication skills both written and oral
- Ability to work in a fast-paced environment with a variety of tasks
- Excellent organizational and time management skills
- Demonstrate professionalism and interpersonal skills
- Proven experience working well within a team
- 100 percent customer focus with proven experience in a customer facing environment
Job Duties
- Provide world class customer service by managing the rental and occasionally return process in compliance with Hertz's policies and procedures
- Welcome each customer with a smile
- Proudly represent Hertz with your professional appearance, language and behavior
- Focus on providing a clean and safe vehicle to every customer every time
- Take ownership of each customer's service experience by immediately owning and resolving issues
- Play an active role in our environment of teamwork and collaboration
- Utilize company approved sales and service techniques when determining customer wants and needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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