Dollar Tree

Customer Service Associate

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Dollar Tree is a leading discount variety store that offers a wide assortment of merchandise at the fixed price of one dollar or less. Established to provide incredible savings while maintaining quality, Dollar Tree operates thousands of stores across the United States and Canada, serving millions of customers each week. The company focuses on delivering convenience, value, and a great shopping experience to its diverse customer base. With a commitment to fiscal responsibility and community support, Dollar Tree continues to grow as a trusted retailer in the discount sector.

The Customer Service Associate role at Dollar Tree is essentia... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • previous customer service experience in retail or related environment preferred
  • ability to follow instructions and interpret operational documents
  • must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • ability to meet demands of frequent walking standing stooping kneeling climbing pushing pulling and repetitive lifting
  • excellent customer service skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Qualifications

  • High school diploma or equivalent is preferred
  • previous customer service experience in retail hotel restaurant grocery or drug store environment is highly preferred
  • ability to follow instructions and interpret operational documents is required
  • excellent customer service and relationship management skills are required
  • strong organizational and communication skills are required
  • strong problem-solving and decision-making skills are required

Job Duties

  • Assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked and recover merchandise
  • receive merchandise and help with unloading trucks
  • ensure a positive safe and respectful environment while maintaining professional and friendly interactions
  • maintain cleanliness throughout the store including cleaning and restocking bathrooms sweeping and mopping floors taking out the trash and ensuring all areas are neat and presentable

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location