Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible Schedule
Employee Discounts
Union benefits
Job Description
Gategroup is a leading global provider of airline catering and onboard retail services committed to enhancing the travel experience for passengers worldwide. With a broad presence in airports around the globe, gategroup specializes in delivering high-quality catering solutions, ground handling services, and customer support that ensure seamless, efficient, and pleasant journeys for travelers. The company prides itself on its values of Excellence, Integrity, Passion, and Accountability, fostering a collaborative and respectful work environment that encourages team members to contribute their best and deliver exceptional service consistently.
The role of Customer Service Assistant (CSA) at gategroup is pivotal in the gr... Show More
The role of Customer Service Assistant (CSA) at gategroup is pivotal in the gr... Show More
Job Requirements
- Work assigned schedule which may vary and include weekends and holidays
- Works overtime when required
- Arrives to work on-time
- Must comply with company policies
- Completes paperwork and related administrative duties
- Must be 18 years of age
Job Qualifications
- High school diploma or GED preferred
- Up to one-year experience preferred
- Current U.S. driver’s license
- Must be able to read and write to complete required forms
- Communicate effectively with supervisors and co-workers
Job Duties
- Assists Customer Service Representative (CSR) in catering aircraft
- Guides Customer Service Representative (CSR) to aircraft safely and accurately
- Conducts quality checks on all assigned flights
- Adds or subtracts meals for assigned flights
- Accomplishes all activities according to customer guidelines and safety regulations
- Follows directions
- Works as a member of a team
- May be required to complete pre-trip truck inspection as directed
- Performs additional duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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