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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Professional Development
Job Description
AWG, or Associated Wholesale Grocers, Inc., is a member-owned cooperative that serves independent supermarkets throughout the United States. Established to provide members with quality supermarket merchandise and superior support services, AWG remains dedicated to ensuring the success and growth of its member retailers. The company operates within the food wholesale and retail supply industry, focusing on delivering low-cost goods to its members to maintain their profitability, competitiveness, and ongoing development. With a commitment to outstanding customer service, AWG seeks to empower its employees by offering opportunities for personal and professional growth while fulfilling the needs of its members. AWG is... Show More
Job Requirements
- Two or more years related experience and/or training
- Equivalent combination of education and experience
- Strong communication skills
- Detail oriented
- Safety minded
- Self motivated to achieve
- High initiative
- Ability to work with limited supervision
- Team oriented
- Ability to learn and apply information
- Ability to follow instructions in English both written and verbal
- Ability to read and interpret documents
- Ability to write routine reports and correspondence
- Effective speaking skills
- Ability to calculate discounts, commissions, proportions, and percentages
- Basic algebra and geometry knowledge
- Ability to solve practical problems
- Ability to interpret various instructions and schedules
Job Qualifications
- Two or more years related experience and/or training
- Equivalent combination of education and experience
- Strong communication skills
- Detail oriented
- Safety minded
- Self motivated to achieve
- High initiative
- Ability to work with limited supervision
- Team oriented
- Ability to learn and apply information
- Ability to follow instructions in English both written and verbal
- Ability to read and interpret documents
- Ability to write routine reports and correspondence
- Effective speaking skills
- Ability to calculate discounts, commissions, proportions, and percentages
- Basic algebra and geometry knowledge
- Ability to solve practical problems
- Ability to interpret various instructions and schedules
Job Duties
- Handle member calls in a polite and courteous manner
- Provide information and resolve issues timely and accurately
- Resolve billing issues on member A/R statements
- Call members regarding special product offers
- Verify product pickups and review driver credit requests
- Conduct member research on product credits and availability
- File customer service reports and documents
- Handle store issues not assigned to sales managers
- Provide receptionist and backup support
- Process handbills and manual billings
- Coordinate product pickups and special deliveries with loss and route control
- Key credits in ARC for shortages and damages
- Call multi-store retailers for surveys
- Compile and send weekly ad offers and price changes
- Assemble ads for print and slotting
- Work with buying departments to resolve product issues
- Manage paperwork for warehouse salvage disposition
- Maintain ad logs for vendors and brokers
- Distribute rolling stock status reports
- Coordinate surveys and orders for input
- Print and distribute weekly egg price list
- Consult with vendors and specialists for customer orders
- Create flyers and special brochures
- Communicate policy updates to members
- Develop new customer material notebooks
- Post division information on ARC
- Order office supplies
- Assemble Customer Connection information
- Prepare pickup documentation for drivers
- Assemble order guide information for distribution
- Manage food show survey data entry
- Collaborate with AWG team maintaining cooperation and integrity
- Utilize Flawless Execution method
- Maintain accurate records and reporting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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