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Customer Service & Retail Front Desk Associate - Store#79 - 2933 Alta Mere Dr
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Up to $18.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Vision Insurance
Dental Insurance
401(k) company match
Same Day Pay
Job Description
Auto Glass Now is a leading provider of auto glass repair, replacement, and calibration services in the United States. Recognized as the second largest auto glass repairer nationally, Auto Glass Now is dedicated to delivering fast, friendly, and highly convenient services to its customers. As a division of Driven Brands, which includes notable entities such as All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass, and A-1 Glass, the company has a strong presence across the country. The organization prides itself on maintaining high standards of customer satisfaction, employing skilled technicians, and providing efficient, quality auto... Show More
Job Requirements
- Must have a positive attitude and customer service mindset
- must have basic computer skills
- must have strong communication skills
- bilingual (Spanish) proficiency is a plus
- prior phone or call center experience is a plus
Job Qualifications
- Positive attitude and customer service mindset
- strong communication skills
- basic computer skills
- bilingual (Spanish) proficiency is a plus
- prior phone or call center experience is a plus
Job Duties
- Intake and assist walk-ins, appointments, and returning customers
- create estimates, price quotes, and invoices for auto work
- answer phones and return customer calls
- provide excellent customer service
- assist manager with daily parts returns
- ensure accuracy when ordering parts
- input documentation on all calls and follow-up with callers as needed
- confirm all mobile jobs parts and materials before dispatching drivers
- open new accounts and service existing accounts
- maintain a professional appearance and positive attitude
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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