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Customer Service & Retail Front Desk Associate - Store#62 - 4556 N Main Street
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.10 - $20.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Vision Insurance
Dental Insurance
401(k) company match
Same Day Pay
Job Description
Auto Glass Now is a leading auto glass service provider in the United States, recognized as the second largest auto glass repair company in America. As a division of Driven Brands, Auto Glass Now has a strong presence in the automotive service industry, delivering fast, friendly, and convenient auto glass repair, replacement, and calibration services to customers across the country. The company is committed to offering high-quality workmanship and exceptional customer service through a dedicated team of professionals who ensure customer satisfaction and safety.
Auto Glass Now distinguishes itself not only by its extensive service network but also b... Show More
Auto Glass Now distinguishes itself not only by its extensive service network but also b... Show More
Job Requirements
- Must have a positive attitude and customer service mindset
- Must have basic computer skills
- Must have strong communication skills
- Bilingual (Spanish) proficiency is a plus
- Prior phone or call center experience is a plus
Job Qualifications
- Positive attitude and customer service mindset
- Basic computer skills
- Strong communication skills
- Bilingual (Spanish) proficiency is a plus
- Prior phone or call center experience is a plus
Job Duties
- Intake and assist walk-ins, appointments, and returning customers
- Create estimates, price quotes, and invoices for auto work
- Answer phones and return customer calls
- Provide excellent customer service
- Assist manager with daily parts returns
- Ensure accuracy when ordering parts
- Input documentation on all calls and follow-up with callers as needed
- Confirm all mobile jobs parts and materials before dispatching drivers
- Open new accounts and service existing accounts
- Maintain a professional appearance and positive attitude
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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