Customer Service & Retail Front Desk Associate - Store#43 - 3325 West Mercury Blvd
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Up to $18.00
Benefits
Paid Time Off
Health Insurance
Vision Insurance
Dental Insurance
401(k) company match
Same Day Pay
Job Description
Auto Glass Now is a leading provider of fast, friendly, and convenient auto glass services across the United States. As the second largest auto glass repairer in America, the company prides itself on delivering exceptional customer experiences along with high-quality auto glass repair, replacement, and calibration solutions. Auto Glass Now operates as a division of Driven Brands, which includes other renowned auto glass service providers such as All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass, and A-1 Glass. This extensive network enables Auto Glass Now to offer widespread coverage and consistent service excellence nationwide.
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Job Requirements
- Must have a positive attitude and customer service mindset
- Must have basic computer skills
- Must have strong communication skills
- Bilingual (Spanish) proficiency is a plus
- Prior phone or call center experience is a plus
Job Qualifications
- Positive attitude and customer service mindset
- Basic computer skills
- Strong communication skills
- Bilingual (Spanish) proficiency is a plus
- Prior phone or call center experience is a plus
Job Duties
- Intake and assist walk-ins, appointments, and returning customers
- Create estimates, price quotes, and invoices for auto work
- Answer phones and return customer calls
- Provide excellent customer service
- Assist Manager with daily parts returns
- Ensure accuracy when ordering parts
- Input documentation on all calls and follow-up with callers as needed
- Confirm all mobile jobs parts and materials before dispatching drivers
- Open new accounts and service existing accounts
- Maintain a professional appearance and positive attitude
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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