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Customer Service & Retail Front Desk Associate - Store#248 - 1324 W Sunset
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Up to $18.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Vision Insurance
Dental Insurance
401(k) Plan
Same day pay through myFlexPay
full-time and part-time schedules
Job Description
Auto Glass Now is a leading national provider of auto glass repair, replacement, and calibration services in the United States. As the second largest auto glass repairer in America, the company prides itself on delivering fast, friendly, and convenient services to its customers. Part of Driven Brands, a reputable organization that includes several renowned auto glass companies such as All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass, and A-1 Glass, Auto Glass Now values customer satisfaction and quality workmanship in every job they undertake. Known for its rapid service and high-quality repairs, the company has... Show More
Job Requirements
- Must have a positive attitude and customer service mindset
- must have basic computer skills
- must have strong communication skills
- bilingual (Spanish) proficiency is a plus
- prior phone or call center experience is a plus
Job Qualifications
- Positive attitude and customer service mindset
- basic computer skills
- strong communication skills
- bilingual (Spanish) proficiency is a plus
- prior phone or call center experience is a plus
Job Duties
- Intake and assist walk-ins, appointments, and returning customers
- create estimates, price quotes, and invoices for auto work
- answer phones and return customer calls
- provide excellent customer service
- assist manager with daily parts returns
- ensure accuracy when ordering parts
- input documentation on all calls and follow-up with callers as needed
- confirm all mobile jobs parts and materials before dispatching drivers
- open new accounts and service existing accounts
- maintain a professional appearance and positive attitude
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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