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Customer Service & Retail Front Desk Associate - Store #94 - 7831 Shawnee Mission Pkwy
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Up to $18.00
Work Schedule
Standard Hours
Benefits
Full-time and part-time schedules available
competitive base pay rates
Paid Time Off
Health Insurance
Vision Insurance
Dental Insurance
401(k) company match
Same Day Pay
Job Description
Auto Glass Now is a leading auto glass service provider in the United States, specializing in fast, friendly, and convenient auto glass repair, replacement, and calibration services. As the second largest auto glass repair company in America, Auto Glass Now operates as a division of Driven Brands, which encompasses well-known entities such as All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass, and A-1 Glass. This expansive network enables Auto Glass Now to deliver exceptional customer experiences with quality workmanship and comprehensive service coverage nationwide. The company places a strong emphasis on team growth and career... Show More
Job Requirements
- Must have a positive attitude and customer service mindset
- Must have basic computer skills
- Must have strong communication skills
- Bilingual (Spanish) proficiency is a plus
- Prior phone or call center experience is a plus
Job Qualifications
- Positive attitude and customer service mindset
- Basic computer skills
- Strong communication skills
- Bilingual (Spanish) proficiency is a plus
- Prior phone or call center experience is a plus
Job Duties
- Intake and assist walk-ins, appointments, and returning customers
- Create estimates, price quotes, and invoices for auto work
- Answer phones and return customer calls
- Provide excellent customer service
- Assist manager with daily parts returns
- Ensure accuracy when ordering parts
- Input documentation on all calls and follow-up with callers as needed
- Confirm all mobile jobs parts and materials before dispatching drivers
- Open new accounts and service existing accounts
- Maintain a professional appearance and positive attitude
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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