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Customer Service & Retail Front Desk Associate - Store #36 - 4535 Bragg Blvd.
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Up to $18.00
Benefits
Paid Time Off
Health Insurance
Vision Insurance
Dental Insurance
401(k) company match
Paid training
flexible schedules
Job Description
Auto Glass Now is a prominent auto glass service company recognized as the second largest auto glass repairer in the United States. Part of Driven Brands, which includes several renowned auto glass brands such as All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass, and A-1 Glass, Auto Glass Now delivers fast, friendly, and convenient services specializing in high-quality auto glass repair, replacement, and calibration. With an outstanding team dedicated to exceptional customer experiences, the company has built a nationwide reputation for its reliability and professionalism in the automotive glass industry.
Joining Auto Glass Now m... Show More
Joining Auto Glass Now m... Show More
Job Requirements
- Must have a positive attitude and customer service mindset
- must have basic computer skills
- must have strong communication skills
- bilingual Spanish proficiency is a plus
- prior phone or call center experience is a plus
Job Qualifications
- Positive attitude and customer service mindset
- basic computer skills
- strong communication skills
- bilingual Spanish proficiency is a plus
- prior phone or call center experience is a plus
Job Duties
- Intake and assist walk-ins, appointments, and returning customers
- create estimates, price quotes, and invoices for auto work
- answer phones and return customer calls
- provide excellent customer service
- assist manager with daily parts returns
- ensure accuracy when ordering parts
- input documentation on all calls and follow-up with callers as needed
- confirm all mobile jobs parts and materials before dispatching drivers
- open new accounts and service existing accounts
- maintain a professional appearance and positive attitude
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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