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Customer Service & Retail Front Desk Associate - Store #339 - 5306 S Peoria Ave
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Up to $18.00
Work Schedule
Standard Hours
Benefits
Full-time schedules available
Part-time schedules available
competitive base pay rates
Paid Time Off
Health Insurance
Vision Insurance
Dental Insurance
401(k) company match
Same Day Pay
Job Description
Auto Glass Now is a prominent leader in the auto glass service industry, recognized as the second largest auto glass repairer in America. With a strong commitment to fast, friendly, and convenient service, Auto Glass Now has built a reputation for delivering exceptional customer experiences alongside high-quality auto glass repair, replacement, and calibration services. As part of Driven Brands, which includes a network of well-known auto glass service providers such as All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass, and A-1 Glass, Auto Glass Now benefits from a robust infrastructure and a significant presence across... Show More
Job Requirements
- Must have a positive attitude and customer service mindset
- must have basic computer skills
- must have strong communication skills
- bilingual (Spanish) proficiency is a plus
- prior phone or call center experience is a plus
Job Qualifications
- High school diploma or equivalent
- customer service experience preferred
- automotive industry experience is a plus
- strong communication skills
- basic computer proficiency
- bilingual Spanish proficiency is a plus
- prior phone or call center experience is advantageous
Job Duties
- Intake and assist walk-ins, appointments, and returning customers
- create estimates, price quotes, and invoices for auto work
- answer phones and return customer calls
- provide excellent customer service
- assist manager with daily parts returns
- ensure accuracy when ordering parts
- input documentation on all calls and follow-up with callers as needed
- confirm all mobile jobs parts and materials before dispatching drivers
- open new accounts and service existing accounts
- maintain a professional appearance and positive attitude
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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