Customer Service & Retail Front Desk Associate Store #22 - 5230 Brainerd Rd
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Up to $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Paid Time Off
401(k) company match
Same Day Pay
Paid training
Job Description
Auto Glass Now is a prominent leader in the auto glass repair industry, proudly standing as the second largest auto glass repairer in America. The company is part of Driven Brands, an umbrella organization that encompasses several notable auto glass service providers including All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass, and A-1 Glass. With a commitment to delivering fast, friendly, and convenient auto glass services, Auto Glass Now has earned a strong reputation for quality and customer satisfaction. The company specializes in auto glass repair, replacement, and calibration services, catering to a diverse customer... Show More
Job Requirements
- Must have a positive attitude and customer service mindset
- must have basic computer skills
- must have strong communication skills
- bilingual (Spanish) proficiency is a plus
- prior phone or call center experience is a plus
Job Qualifications
- Customer service experience preferred
- strong communication skills
- basic computer skills
- positive attitude and customer service mindset
- bilingual (Spanish) proficiency is a plus
- prior phone or call center experience is a plus
Job Duties
- Intake and assist walk-ins, appointments, and returning customers
- create estimates, price quotes, and invoices for auto work
- answer phones and return customer calls
- provide excellent customer service
- assist manager with daily parts returns
- ensure accuracy when ordering parts
- input documentation on all calls and follow-up with callers as needed
- confirm all mobile jobs parts and materials before dispatching drivers
- open new accounts and service existing accounts
- maintain a professional appearance and positive attitude
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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