City of Springfield, MO logo

City of Springfield, MO

Customer Service & Front Desk

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
flexible scheduling

Job Description

The Springfield-Greene County Park Board is a nationally accredited and award-winning parks and recreation organization committed to enriching the community through quality services and facilities. The Board operates a variety of parks, recreational centers, and special facilities that serve residents and visitors by providing engaging recreational activities, community programs, and outstanding customer service. With a focus on inclusion, health, wellness, and outdoor enjoyment, the organization offers diverse opportunities for employment within its many facilities throughout the Springfield-Greene County area. These facilities include family centers, ice parks, skate parks, farm parks, tennis complexes, botanical gardens, and more, creating a dynamic work... Show More

Job Requirements

  • Entry-level position with no prior experience required
  • cash-handling experience preferred depending on assigned area
  • food preparation experience preferred for some roles
  • basic understanding of modern office practices preferred
  • ability to work flexible hours including evenings and weekends
  • must be able to provide proof of United States citizenship or authorization to work in the U.S.
  • ability to pass pre-employment drug test
  • must complete City of Springfield online application with complete employment history
  • commitment to equal employment opportunity policies
  • ability to request accommodations for disabilities as needed

Job Qualifications

  • High school diploma or equivalent preferred
  • excellent customer service and communication skills
  • basic computer proficiency and familiarity with point-of-sale systems
  • ability to multitask and manage time efficiently
  • willingness to work in a team-oriented environment
  • organizational skills for inventory and event support
  • ability to handle cash transactions accurately
  • physical ability to perform light facility upkeep tasks
  • enthusiasm for recreation and community service

Job Duties

  • Provide excellent customer service at assigned facility
  • operate front desk duties including answering phones and handling program registration
  • sell memberships, passes, or rentals using point-of-sale system
  • assist with scheduling and setting up facility rentals and special events
  • support light maintenance and upkeep of facilities
  • manage inventory assistance, merchandising, stocking, and organizing in gift shops or pro shops
  • handle money transactions and cash register operations
  • operate specialized equipment such as Zamboni or skate sharpening as required
  • manage parking and traffic control during events
  • assist with museum displays and tours
  • complete data entry and other administrative duties as assigned

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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