UrbanAdventours

Customer Service & Cycling Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Flexible Schedule
Community involvement
Employee Discounts
seasonal employment
hands-on experience
Skill development
Supportive team environment

Job Description

Urban AdvenTours is a prominent bike shop located in downtown Boston, known for its exceptional commitment to customer service and customer retention. As the only downtown bike shop in the city, Urban AdvenTours holds high standards in how it interacts with and presents itself to the public. The shop prides itself on offering a welcoming and knowledgeable environment for cycling enthusiasts and newcomers alike. Urban AdvenTours is more than just a retail space; it is a hub for the local cycling community, providing quality bicycles, parts, accessories, and apparel that cater to a wide range of cycling needs and preferences.Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in customer service roles
  • Basic knowledge of bicycles
  • Ability to stand for extended periods
  • Good communication skills
  • Flexibility to work full-time from February to November

Job Qualifications

  • Customer service experience
  • Knowledge of bicycles and cycling products
  • Ability to communicate effectively
  • Basic cash handling skills
  • Familiarity with retail operations
  • Ability to multitask
  • Friendly and approachable demeanor

Job Duties

  • Being tactful and aware around customers
  • Being able to greet, converse, and effectively help customers in a timely fashion
  • Running the cash register and understanding our pricing
  • Knowing our inventory and where items are located in our shop
  • Answering phones
  • Working with donations and donation requests
  • Fitting people on bicycles

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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