ABM Industries logo

ABM Industries

Customer Service Ambassador

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Exact $20.00
clock

Work Schedule

Standard Hours
Day Shifts
diamond

Benefits

Comprehensive benefits package
Military Friendly employer
employee training program
Career advancement opportunities
Equal opportunity employer

Job Description

ABM (NYSE: ABM) is a leading global provider of facility services and innovative solutions, dedicated to creating cleaner, healthier, and more sustainable environments. Established in 1909, ABM has grown to operate in more than 350 offices across the United States, United Kingdom, Republic of Ireland, and other international markets. With over 100,000 team members serving more than 20,000 clients, ABM delivers a diverse range of services including janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf management, as well as specialized mission critical solutions. These comprehensive offerings span various industries such... Show More

Job Requirements

  • must be 18 years of age or older
  • no high school diploma, ged or college degree required
  • no experience required and on the job training provided

Job Qualifications

  • must be 18 years of age or older
  • no high school diploma, ged or college degree required
  • no experience required and on the job training provided
  • one year of customer service or similar work experience preferred

Job Duties

  • act as a welcome ambassador for arriving passengers
  • greet and engage with passengers in and around the terminal area to offer informational assistance
  • communicate effectively with passengers regarding airport and airline services available
  • assist the airline passenger assistant with transporting passengers in wheelchairs to and from flights
  • escort unaccompanied minors
  • assist with baggage as required
  • monitor and enforce carry-on baggage size requirements
  • coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
  • provide assistance to passengers using kiosks to check-in
  • assist the aircraft cabin agent with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers
  • transfer and distribute wheelchairs as needed
  • alert maintenance employees about malfunctioning restrooms, elevators, or other equipment
  • report hazards and incidents encountered in daily operation
  • follow safety precautions at all times

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: