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SkyWest Airlines

Customer Service Agent - SGU

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $14.50
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Work Schedule

Flexible
Weekend Shifts
Split Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
team environment

Job Description

SkyWest Airlines is a premier regional airline that proudly serves as the career destination for more than 12,000 aviation professionals. Recognized as one of "America’s Best Employers" by Forbes in 2022, SkyWest Airlines is celebrated for its commitment to excellence, operational stability, and fiscal responsibility. The company has built a strong reputation in the regional airline industry by prioritizing its people and fostering a customer-centric, team-oriented culture that enables employees to thrive and grow in their careers. Operating with a focus on safety, innovation, and exceptional service, SkyWest provides limitless opportunities for career advancement and skill development for all team... Show More

Job Requirements

  • 18 years of age or older
  • Possess a valid unrestricted state-issued driver’s license
  • Have a high school diploma or GED
  • Pass a pre-placement background check and drug screen
  • Legally authorized to work in the United States for any employer without sponsorship
  • Ability to lift 50 lbs with or without reasonable accommodation
  • Flexible schedule including split shifts during early mornings, afternoons, evenings, weekends, and holidays
  • Full-time availability

Job Qualifications

  • High school diploma or GED
  • Experience in customer service is preferred
  • Ability to communicate clearly and effectively
  • Ability to work in a fast-paced environment
  • Strong interpersonal skills
  • Ability to handle stressful situations calmly
  • Willingness to work flexible hours including weekends and holidays

Job Duties

  • Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner
  • Assist special needs passengers and resolve customer complaints
  • Communicate clearly with ground personnel and flight crews
  • Calmly handle situations such as cancelled and delayed flights
  • Other duties as assigned

Job Qualifications

Experience

No experience required

Job Location