Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Flexible
Benefits
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines and Horizon Air
medical benefits
Dental benefits
vision benefits
generous 401k match program
Quarterly bonus plans
Annual bonus plans
Generous holiday and paid time off
Job Description
Alaska Airlines is a prominent American airline headquartered in Seattle, Washington, known for its commitment to providing exceptional passenger experiences and reliable air travel services. As one of the leading airlines in the United States, Alaska Airlines operates an extensive network of flights across North America, including Alaska, the West Coast, and beyond. With a strong company culture centered around customer satisfaction, innovation, and safety, Alaska Airlines strives to create commendable travel experiences through both its technologically advanced fleet and dedicated team members. The airline is recognized for its friendly service, operational reliability, and comprehensive rewards packages, all designed to... Show More
Job Requirements
- High school diploma or equivalent
- Minimum age of 18
- Must be authorized to work in the U.S.
- Must have an Enhanced ID, driver’s license (REAL ID), or valid Passport at time of hire
- Ability to lift 50 pounds
- Ability to push or pull 50 pounds
- Ability to bend, stoop, squat, reach, and grasp
- Ability to work varied shifts including weekends and holidays
- Ability to participate in paid training for eight consecutive days
- Ability to communicate in English
Job Qualifications
- A minimum of 6 months of customer service or community service experience
- Possess exceptional interpersonal and communication skills including verbal, written, and listening
- Must be able to approach guests with a smile and greeting
- Typing speed of at least 25 words per minute
- Ability to lift 50 pounds consistently
- Ability to push or pull 50 pounds
- Ability to bend, stoop, squat, reach, and grasp
- Flexibility to work varied shifts including weekends and holidays
- Ability to participate in paid training for eight consecutive days
- Ability to learn and use an iPad and computerized check-in system
- Ability to adapt to performing work according to set procedures
- Ability to anticipate needs of others in a fast-paced environment
- Ability to be flexible and adapt to change
- Ability to work with large diverse groups of people
- Must have an Enhanced ID, driver’s license (REAL ID), or valid Passport to obtain a SIDA badge at time of hire
- Ability to communicate in English
- High school diploma or equivalent
- Minimum age of 18
- Must be authorized to work in the U.S.
Job Duties
- Greet and assist guests with travel needs such as answering questions, checking-in guests, and boarding flights in a fast-paced environment
- Perform iPad, computer, and paperwork tasks
- Perform boarding and gate duties including driving jetbridge for loading and unloading, making gate announcements, assigning seats, rebooking guests that miss flights, and assisting guests with disabilities such as pushing wheelchairs
- Assist and de-escalate upset guests to provide a positive travel experience
- Assist guests whose bags are missing or damaged by taking baggage claims, providing options for repair or replacement, and helping locate missing bags
- Perform duties as assigned by management to ensure complete guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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