Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Flexible
Benefits
Free standby travel privileges
medical benefits
Dental benefits
vision benefits
401k Match
Quarterly bonus
Annual bonus
Paid Time Off
Holiday pay
Job Description
Alaska Airlines is a major American airline headquartered in Seattle, Washington. Renowned for its commitment to exceptional customer service and operational excellence, Alaska Airlines serves millions of passengers annually with a robust network across the United States, Canada, Mexico, and Costa Rica. The airline prides itself on creating remarkable experiences for travelers through friendly and efficient service at every touchpoint, from booking to boarding. As part of a celebrated group that includes Hawaiian Airlines and Horizon Air, Alaska Airlines offers dynamic career opportunities supported by competitive salaries, comprehensive benefits, and professional development programs designed to help employees thrive and advance.Show More
Job Requirements
- Minimum age of 18
- Must be authorized to work in the U.S.
- Ability to lift 50 lbs consistently
- Ability to push/pull 50 lbs
- Ability to bend, stoop, squat, reach, and grasp
- Flexibility to work varied shifts including weekends and holidays
- Ability to participate in paid training for eight consecutive days
- Ability to learn and use an iPad and computerized check-in system
- Must have an Enhanced ID/Driver's license (REAL ID), valid Passport, or be able to supply compliant documents to obtain a SIDA badge at time of hire
- Must possess exceptional interpersonal and communication skills
- Must be able to approach guests with a smile and greeting
- Typing speed of at least 25 WPM
- Must not have visible tattoos on face, front of neck, or chest
- One small tattoo per hand
- Other tattoos limited in size and location according to policy
Job Qualifications
- High school diploma or equivalent
- Minimum of 6 months of customer service or community service experience
- Exceptional interpersonal and communication skills including verbal, written, and listening
- Typing speed of at least 25 WPM
- Ability to communicate effectively in English
- Ability to adapt to performing work according to set procedures
- Ability to anticipate needs of others in a fast-paced environment
- Ability to be flexible and adapt to change in a fast-paced work environment
- Ability to work with large diverse groups of people
Job Duties
- Greet and assist guests with travel needs such as answering questions, checking-in guests, boarding flights
- Perform iPad, computer, and paperwork tasks
- Perform boarding and gate duties including driving jetbridge for loading and unloading, making gate announcements, assigning seats, rebooking guests who miss flights, and assisting guests with disabilities including pushing wheelchairs
- Assist and de-escalate upset guests to provide a positive travel experience
- Assist guests whose bags are missing or damaged by taking baggage claims, providing options for repair or replacement, and helping locate missing bags
- Perform duties of varying capacities as directed by management to ensure complete guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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