Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.58
Work Schedule
Flexible
Benefits
Free standby travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401k match program
bonus plans
Paid Time Off
Job Description
Alaska Airlines is a major American airline headquartered in Seattle, Washington. Founded in 1932, it has evolved into one of the leading airlines in the United States, known for its commitment to safety, customer service, and community engagement. As a key player in the aviation industry, Alaska Airlines operates a comprehensive network of domestic and international flights, serving millions of passengers annually. Renowned for its innovation and quality service, the company has received numerous accolades for customer satisfaction and operational excellence. Alaska Airlines fosters a diverse and inclusive work environment, supporting the professional growth and development of its employees through... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 6 months of customer service or community service experience
- Exceptional interpersonal and communication skills
- Typing speed of at least 25 WPM
- Ability to consistently lift 50 lbs
- Ability to push/pull 50 lbs
- Ability to bend, stoop, squat, reach, and grasp
- Flexibility to work varied shifts including weekends and holidays
- Ability to participate in paid training for eight consecutive days
- Ability to learn and use an iPad and computerized check-in system
- Ability to adapt to set procedures
- Ability to anticipate needs in a fast-paced environment
- Ability to be flexible and adapt to change
- Ability to work with large diverse groups of people
- Must have an Enhanced ID/Driver's license (REAL ID) or valid Passport to obtain a SIDA badge at hire
- Ability to communicate in English
- Minimum age of 18
- Authorized to work in the U.S.
Job Qualifications
- High school diploma or equivalent
- Minimum of 6 months of customer service or community service experience
- Possess exceptional interpersonal and communication skills including verbal, written, and listening abilities
- Typing speed of at least 25 words per minute
- Ability to lift 50 lbs consistently
- Ability to push or pull 50 lbs
- Ability to bend, stoop, squat, reach, and grasp
- Flexibility to work varied shifts including weekends and holidays
- Ability to successfully complete an eight-day consecutive paid training
- Proficient in using an iPad and computerized check-in system
- Ability to adapt to performing work according to set procedures
- Ability to anticipate the needs of others in a fast-paced environment
- Ability to work with large diverse groups of people
- Ability to communicate in English
- Must have a valid Enhanced ID, Driver's License (REAL ID), or Passport to obtain a SIDA badge through the Port of Seattle at time of hire
- Minimum age of 18
- Must be authorized to work in the U.S.
Job Duties
- Greet and assist guests with travel needs such as answering questions, checking-in guests, and boarding flights in a fast-paced environment
- Perform iPad, computer, and paperwork tasks
- Perform boarding and gate duties including driving jetbridge for loading and unloading, making gate announcements, assigning seats, rebooking guests that miss flights, and assisting guests with disabilities including pushing wheelchairs
- Assist and de-escalate upset guests to provide a positive travel experience
- Assist guests whose bags are missing or damaged by taking baggage claims, providing options for repair or replacement, and helping locate missing bags
- Perform duties of varying capacities as assigned by management to ensure complete guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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