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Customer Service Agent - PVU

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Free flight benefits
Paid on-the-job training
Immediate advancement opportunities

Job Description

Allegiant Air is a leading American low-cost airline known for providing affordable, convenient, and friendly air travel to numerous destinations across the United States. Established with a mission to offer great value and dependable service, Allegiant Air emphasizes customer satisfaction and operational efficiency. The airline operates a variety of routes primarily targeting leisure travelers and families seeking cost-effective travel options. With a strong presence in the Provo Airport (PVU) among other stations, Allegiant Air continues to expand its service offerings and leverages a dedicated team of employees to maintain its reputation as a customer-focused airline.

The position of Airline Cus... Show More

Job Requirements

  • Must be at least 18 years old
  • A minimum of a high school diploma or equivalent
  • Ability to pass a background check
  • Ability to qualify for all TSA security clearance requirements
  • Have a valid driver’s license
  • Pass a pre-employment drug screening and random drug tests throughout employment tenure
  • Must be authorized to work in the United States
  • Ability and willingness to work a flexible schedule including mornings, nights, weekends, and holidays

Job Qualifications

  • Must be at least 18 years old
  • A minimum of a high school diploma or equivalent
  • Ability to pass a background check
  • Ability to qualify for all TSA security clearance requirements
  • Have a valid driver’s license
  • Pass a pre-employment drug screening and random drug tests throughout employment tenure
  • Must be authorized to work in the United States as defined in the Immigration Reform and Control Act of 1986
  • Ability and willingness to work a flexible schedule including mornings, nights, weekends, and holidays
  • Ability to communicate professionally and effectively with station management as well as other employees, vendors, and associate companies
  • Fluency in spoken and written English
  • Basic computer skills and knowledge of general office equipment
  • Ability to apply concepts of basic mathematics and accounting
  • Ability to demonstrate strong and efficient time management capabilities
  • Ability to recognize and resolve problems and eliminate threats to the company

Job Duties

  • Promote safety and compliance with all regulatory, company and airline requirements
  • Enforce safety and security measures and monitor safety sensitive zones
  • Check in passengers, process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats
  • Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
  • Handle denied boarding situations, solicit volunteers, re-accommodate customers, reacting sensitively and in a timely fashion to all customer requests and concerns
  • Assist customers who need assistance boarding
  • Complete other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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