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Unifi Aviation, LLC

Customer Service Agent Part Time (Allegiant) - SNA

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.50
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Work Schedule

Standard Hours
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Benefits

competitive compensation
Full benefits plan
career advancement
Challenging work environment
supportive team
Training opportunities

Job Description

Unifi is a leading company specializing in customer service solutions, catering predominantly to the aviation sector. Known for its commitment to excellence and delivering top-notch customer experiences, Unifi plays a pivotal role in ensuring passengers receive outstanding service in baggage handling and lost item resolution. The company is characterized by its dynamic and fast-growing environment, offering employees a chance to be part of a dedicated team focused on quality and professionalism. Unifi places a strong emphasis on integrity, efficiency, and the continuous development of its workforce to enhance service delivery throughout airport facilities.

The position of a Customer Ser... Show More

Job Requirements

  • Must be a local (in-state) resident
  • High school diploma or GED
  • Valid in-state driver’s license
  • Ability to pass a pre-employment drug screen
  • Ability to pass up to a 10-year background check
  • Must be at least 18 years of age
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must complete ramp and SIDA training to obtain airport authority identification security
  • Must be able to carry heavy items up and down jetway stairs
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment

Job Qualifications

  • Must be a local (in-state) resident
  • High School diploma or GED
  • Valid in-state driver’s license
  • Ability to pass a pre-employment drug screen
  • Ability to pass up to a 10-year background check
  • Must be at least 18 years of age
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must complete ramp and SIDA training to obtain airport authority identification security
  • Must be able to carry heavy items up and down jetway stairs
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment

Job Duties

  • Assists passengers with their baggage pick-up
  • Assists passengers to resolve issues with their delayed, lost, or damaged items
  • Utilizes computer software to track and catalog luggage
  • Handles customer interaction with class in an efficient, effective, and professional manner
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position
  • Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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