Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k) with matching
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
growth opportunities
Job Description
PrimeFlight Aviation Services, Inc. is a prominent aviation services company dedicated to providing exceptional ground support and customer service within the airline industry. With operations spanning more than 200 locations worldwide, PrimeFlight is recognized for its commitment to safety, professionalism, and creating a positive experience for passengers and airport clients alike. The company prides itself on fostering an inclusive and respectful workplace environment that values diversity and supports employee growth and career progression. PrimeFlight offers competitive pay and comprehensive benefits to ensure its team members feel valued and motivated to deliver outstanding service in every interaction.
The company is curr... Show More
The company is curr... Show More
Job Requirements
- pass one year of customer service experience
- be 18 years of age or older
- able to communicate effectively in English including reading, writing, and speaking
- be eligible to work in the United States
- ability to use electronic devices including iPads, tablets, computers, and mobile devices
- pass a background check and drug screen
- be eligible to acquire necessary credentials and clearances including FAA, TSA, Port Authority, U.S. Customs, and U.S. Postal as applicable
- flexible to work various shifts including nights, weekends, and holidays
- able to lift up to 70 pounds
- able to stand and walk for prolonged periods
- able to reach, grasp, push, pull, crawl, crouch, bend, stretch, squat, kneel as needed
- able to work in indoor and outdoor environments
- able to tolerate moderate to high noise levels
- have the vision abilities required including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
- able to hear and respond to spoken voice and audible alarms
Job Qualifications
- 18 years of age or older
- eligible to work in the United States
- communicate effectively in English including reading, writing, and speaking
- one year of customer service experience
- ability to access and interpret information in print and electronically, including using electronic devices such as iPads, tablets, computers, and mobile devices
- effectively communicate with colleagues and clients both in-person and electronically
- pass a background check and drug screen
- eligibility to acquire needed credentials and clearances such as FAA, TSA, Port Authority, U.S. Customs, and U.S. Postal as applicable
- flexible to work various shifts including nights, weekends, and holidays
Job Duties
- Greet and assist passengers at the airport with check-in, boarding, and general inquiries
- effectively resolve customer issues and complaints in a professional and timely manner
- ensure compliance with all airline and airport regulations and procedures
- provide accurate information on flight schedules, gate assignments, and airport services
- coordinate with ground staff and crew to ensure a smooth passenger experience
- exemplify PrimeFlight customer service and safety standards
- perform any additional duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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