Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Free stand-by travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401k match program
Quarterly bonus
Paid Time Off
Job Description
Hawaiian Airlines is a proud carrier that embodies the spirit of aloha, offering genuine Hawaiian hospitality to its guests while fostering a welcoming environment for its employees and serving the community with care and respect. As a major airline, Hawaiian Airlines showcases the beauty of the Hawaiian Islands to the world, connecting travelers to the unique experiences and culture native to Hawaii. The company is deeply committed to the well-being of its staff and emphasizes the importance of integrity, customer service, and community involvement. Joining Hawaiian Airlines means becoming part of an ‘ohana—a family-like culture where employees are encouraged to... Show More
Job Requirements
- High school diploma or equivalent
- Minimum age of 18
- Must be authorized to work in the U.S.
- Possess computer skills with ability to learn and use new software applications
- Possess exceptional interpersonal and communication skills
- Excellent listening skills with ability to effectively resolve guest inquiries
- Ability to meet physical demands including lifting up to 70 lbs occasionally and 50 lbs frequently
- Must have a valid unexpired driver’s license issued by a US state, territory, or District of Columbia
- Flexible to work varied shifts including nights, weekends, and holidays
- Ability to communicate in English
Job Qualifications
- High school diploma or equivalent
- Possess computer skills with ability to learn and use new software applications
- Exceptional interpersonal and communication skills including verbal, written and listening
- Excellent listening skills with ability to respond and effectively resolve guest inquiries or concerns
- Ability to meet physical demands of the position including lifting up to 70 lbs occasionally and 50 lbs frequently
- Must have valid unexpired driver’s license issued by a US state, territory, or the District of Columbia
- Flexible to work varied shifts including nights, weekends, and holidays
- Ability to communicate in English
- Must be authorized to work in the U.S.
- Previous airline experience preferred
- Customer service experience in the hospitality industry preferred
Job Duties
- Greet and assist guests with travel needs such as answering questions, checking-in guests, and boarding flights in a fast-paced environment
- Sell tickets, process ticket changes, create and book reservations
- Ensure FAA, company and airport regulations are followed
- Enforce safety and security measures and protect sensitive zones
- Account for cash and credit card transactions
- Check and correct airport reports and other documents
- Implement standard procedures during overbooked, irregular flights and denied boarding situations
- Identify and escalate issues as required
- Perform other related duties as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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