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Customer Service Agent (Gate & Ticketing) - (Expired Job)
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Job Overview
Employment Type
Hourly
Full-time
Compensation
Salary
Range $40,000.00 - $60,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Profit sharing
Paid Time Off
Global travel privileges
Job Description
United Airlines is a leading global airline known for its commitment to excellence, safety, and customer service. Operating thousands of flights daily across the globe, United Airlines prides itself on providing reliable and efficient air transportation to millions of passengers each year. With a strong presence in Denver, Colorado, and specifically in the Lakewood area, United Airlines is an integral part of the aviation infrastructure, fueling connectivity and supporting economic development in the region. The company’s culture encourages teamwork, problem-solving, and compassionate service, aiming to create a positive and supportive environment both for its employees and for the travelers who... Show More
Job Requirements
- entry-level position with no prior airline experience required
- availability for 24/7 shift scheduling including weekends and holidays
- ability to work on feet for full shifts
- commitment to providing excellent customer service
- willingness to undergo comprehensive paid training at Denver International Airport
- pass background checks and comply with security protocols
Job Qualifications
- high school diploma or equivalent
- strong interpersonal and communication skills
- ability to work effectively under pressure
- customer-focused problem-solving abilities
- basic computer proficiency
- ability to stand for prolonged periods
- flexibility to work varied shifts including early mornings, late nights, weekends, and holidays
Job Duties
- checking in passengers
- verifying travel documents
- selling ancillary services such as seat upgrades and baggage fees
- managing service recovery during flight delays or cancellations
- assisting passengers at ticket counters, baggage service offices, and boarding gates
- multitasking between check-in systems and passenger interactions
- providing operational support to ramp and flight crews
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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