Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $60,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Profit sharing
Paid Time Off
travel privileges
Job Description
United Airlines is a leading global airline recognized for its commitment to quality service and operational excellence. With a vast network of routes connecting cities worldwide, United Airlines plays a vital role in the airline and aviation industry by providing seamless travel experiences to millions of passengers annually. The company emphasizes innovation, customer-centric solutions, and maintaining high safety standards, creating an environment where employees can thrive while contributing to a world-class travel network. The Broomfield, CO location acts as a strategic hub supporting key operational and customer service functions essential to United Airlines' success.
This role of Customer Servic... Show More
This role of Customer Servic... Show More
Job Requirements
- entry level experience acceptable
- legal authorization to work in the united states
- availability to work varied shifts including weekends and holidays
- ability to pass background checks and comply with security procedures
- strong interpersonal skills
- commitment to delivering compassionate passenger support
Job Qualifications
- high school diploma or equivalent
- strong customer service and communication skills
- ability to multitask in a fast-paced environment
- basic computer proficiency
- willingness to work flexible schedules including early mornings, nights, weekends, and holidays
- problem-solving skills with a focus on service recovery
- ability to stand for extended periods during shifts
Job Duties
- check in passengers at ticket counters
- verify passenger documents and travel credentials
- sell ancillary services such as seat upgrades and baggage fees
- proactively manage service recovery by rebooking passengers during delays or cancellations
- provide compassionate and effective customer assistance during all phases of passenger interaction
- multitask efficiently between operational systems and passenger needs
- support ramp and flight crews through operational coordination
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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