Customer Service Agent (Gate & Ticketing)

Seattle, WA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Salary

Rate:

Range $40,000.00 - $60,000.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Profit sharing

Global travel privileges

Paid training

Job Description

United Airlines is a leading global airline renowned for its expansive network, commitment to safety, and exceptional customer service. Headquartered in the United States, United Airlines connects millions of passengers to destinations worldwide. With a focus on operational excellence and passenger satisfaction, United continues to be a major player in the aviation sector. The company prides itself on fostering a diverse and inclusive environment where employees are empowered to innovate and exceed expectations. United Airlines operates a vast hub in Seattle, WA, which serves as a critical junction for domestic and international flights.

United Airlines is currently hiring for... Show More

Job Requirements

entry level experience
availability for early, night, weekend, and holiday shifts
ability to stand for extended periods
strong interpersonal skills
ability to work under pressure
willingness to learn and adapt
legal authorization to work in the united states

Job Qualifications

high school diploma or equivalent
strong communication skills
customer-focused mindset
ability to multitask effectively
problem-solving skills
basic computer proficiency
ability to work flexible shifts including weekends and holidays

Job Duties

check in passengers
verify travel documents
sell ancillary services such as seat upgrades and baggage fees
proactively manage service recovery including re-booking passengers during delays or cancellations
provide operational support to ramp and flight crews
multitask between check-in system and passenger service
assist passengers at ticket counter, baggage service office, and boarding gates

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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