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Unifi Aviation, LLC logo

Customer Service Agent- FAR

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Paid training
Health Insurance
Paid Time Off
401(k)
Vision Insurance

Job Description

Unifi is a well-established company with decades of experience in the aviation services industry. Renowned for its commitment to innovation and excellence, Unifi has steadily evolved to become a leader in airline ground services, providing critical support to ensure smooth, safe, and efficient air travel. The company is dedicated to delivering exceptional service experiences, ensuring that both aircraft and passengers reach their destinations safely and comfortably. Its reputation is built upon a foundation of integrity, dedication, and a culture that values empathy and respect. Unifi's vision is to be the most respected company in the industry, achieving this by continuously... Show More

Job Requirements

  • High school diploma or GED
  • Must be at least 18 years of age
  • Must be able to obtain credentials required as per airport or state or customs requirements
  • Must be able to constantly lift up to 70lbs and more push pull walk stand reach above shoulder stoop squat kneel bend reach out and grasp
  • Must be able to frequently climb and crawl
  • Must be able to work in rotating shifts and hours nights weekends and holidays overtime
  • Must be able and open to work in outside weather conditions including severe seasonal elements

Job Qualifications

  • High school diploma or GED
  • Must be at least 18 years of age
  • Must be able to obtain credentials required as per airport or state or customs requirements

Job Duties

  • Assist passengers with a friendly welcome through arrival and check-in process including support for special needs such as unaccompanied minors VIP passengers and passengers needing wheelchair assistance
  • Handle all aspects of ticketing and check-in by operating a computerized system including boarding baggage service reservations and resolving related complaints and problems
  • Direct passengers through Customs Immigration and Quarantine
  • Assist ramp agents to ensure wheelchairs strollers and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival
  • Push wheelchairs with passengers through all areas of the airport
  • Adhere to all safety procedures and policies
  • Perform other related duties as assigned within the appropriate skill experience and capabilities for this position
  • Complete work in a safe and secure manner following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy

Job Qualifications

Experience

No experience required


Job Location

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